Term and conditions

Ordering Information

Place an order

All our orders are on-line and offline. If you would like to put an order over phone, our rep can assist you in making a web account and putting an order . When you place your order, we'll send you an e-mail acknowledgement for purchase invoice, it'll be solely the acquisition invite, like anestimate and actual invoice can produce when ensure the order at phone. Our phone, fax and email addresses are on the market within the contact of web site. we'll begin process your order solely when we've received payment. By putting AN order on electroheight.com, you agree that you simply are shopping for for your business desires.

Our business hours
Our hours are 11AM to 8PM Monday to Saturday at +91-8434343434

Order delivery times

If material is available or pronto accessible, we tend to dispatch in 3-4 business days. For special order or out of stock things delivery times are a pair of weeks. If we tend to aren't ready to fulfill your order then we are going to refund your entire quantity inside fifteen business days. If order times exceed what we've committed to, we are going to contact you to work out if you would like to execute the order with the new delivery time. If you are doing not want to execute the order at that point, we are going to refund your entire quantity. If your order are processed by us then it cant be canceled

Shipping orders outside India
We currently do not accept orders for international shipping on our website. If you are an international customer please email us your requirement at care@electroheight.com and we will determine whether we can fulfill your order or not.

Gross Sale Tax(GST)
We invoice all transactions and charge all taxes as per regulation.
We charge GST depending on the item being shipped.

Payment Methods

We accept payments via Netbanking, NEFT/RTGS, debit cards, credit cards or cheque Please mail us your cheque at Samar Electricals 2069/4, chah indara, Bhagirath Palace, Delhi-110006 by speed post or registered post or courier. We cannot claim responsibility for cheques sent through normal mail. Please enclose invoice copy along with your cheque.

Price Change
Any time can be price change, without the prior notice.


We reserve the proper to cancel any order for any reason. Attainable reasons for cancellation embrace, however don't seem to be restricted to the following:

  1. Doubtless dishonest order. Before shipping orders, we have a tendency to run a check to create positive they're legitimate. If the check fails, we have a tendency to could cancel your order.
  2. Incorrect rating. as a result of the typically volatile marketplace for collectible product, typically there square measure major fluctuations in worth. Therefore, we have a tendency to reserve the proper to get rid of any item from any order and supply a full refund to the client for that item.
  3. Non-Payment of Non COD orders. If payment isn't received among an affordable quantity of your time when the order has been placed, we have a tendency to could cancel associate order by surprise
  4. If the order isn't serviceable by US as a result of non accessibility of the merchandise among any of our vendors
  5. If your pin code isn't maintained by any of our traveller partners
  6. If the procural is taking longer than seven operating days and you're not willing to attend any

Returns and exchanges
We offer returns and exchanges only against manufacturing defects. Please contact our office to discuss any return requests.

Product information not shown in the catalog
Call, fax or email us to let us know what kind of information you need - All our numbers are listed in our Contact Us section.

Additional information about previous orders
Click on Order History at the top of the web site to view information about your previous orders. From there you can access your invoices, proofs of delivery, and other shipment information.